外側:
・Free shipping on all products (*1 Charges apply in some areas)
■ Delivery days
・It takes about 2 to 14 business days after the purchase procedure is completed.
*1 Hokkaido, Okinawa, and some remote islands will incur separate shipping charges. Please contact cs@lduvin.jp for details.
*2 Items in stock will be shipped the next business day.
Items that are temporarily out of stock will take longer than usual to be delivered. (Approx. 7-14 days)
■ Regarding outlet products with initial defects and products that are different from the order
If the product you receive is different from what you ordered, we will promptly process the exchange.
・If there is any problem with use, it will be considered an [outlet product with initial defects] and we will be responsible for replacing it free of charge.
・Please note that in the case of partial damage, we may be able to handle it by replacing the parts.
Please contact us within 3 days of receiving the product. If you contact us after 3 days, we will not accept the product as a defective product.
- Minor scratches and removable stains that do not interfere with use cannot be recognized as [Outlet initial defects], so we appreciate your understanding.