[Special Feature] Prevent travel troubles before they happen! Suitcase damage prevention and response guide
Suitcases are an essential travel accessory and a trustworthy companion for transporting our precious belongings. However, what many travelers don't realize is how suitcases are handled at airports and by shipping companies.
LDUVIN provides you with useful information on measures to ensure your suitcase is safe during your trip and what to do in the unlikely event of damage.
The reality of suitcases: Harsh handling as luggage
Although many suitcases are made of materials with excellent impact resistance, they are actually treated as "luggage" by airports and shipping companies, and are sometimes subjected to rough handling. Especially at busy airports, accidents such as suitcases getting caught on conveyor belts are common, and they can be damaged in ways that would normally be unthinkable.
The Importance of a Damage Report
Airlines will only compensate for repair costs for damaged luggage (suitcases) if a Damage Report is issued. The report is issued at the "baggage service counter" before going through customs, so don't forget to check your suitcase when you collect it.
If you would like to receive a Certificate of Unrepairable Product , please contact us to request one.
Points to check for damage
-
Damage to casters, feet, and handles:
Damage to protruding parts is particularly easy to see, as they are susceptible to impacts. Impact to these parts can cause cracks or dents in the body itself. -
Contents and features check:
Be sure to check not only the exterior but also the contents. A warped frame can cause problems with opening and closing the bag or problems with the lock. Even if the airline determines that the damage is not covered, you should still get a damage certificate and consider using your overseas travel insurance.
Scope of compensation and loan of replacement products
Compensation for damaged suitcases varies by airline. Minor damage or stains that do not impair functionality are often not covered. If the damage is severe enough to interfere with your trip, the airline may lend you a replacement suitcase. In this case, you may be given a choice, so feel free to choose and use it.
A suitcase is not just a storage box, but an important item that ensures the safety and comfort of your trip. At LDUVIN, we hope to make your trip safer and more enjoyable with the right knowledge and measures to make your suitcase last longer and support your peace of mind during your trip.
