[Notice] Regarding business and logistics holidays during the year-end and New Year period
We would like to inform you about orders, inquiries and logistics holidays during the year-end and New Year period.
■Customer support window holiday period:
December 31, 2022 (Sat) to January 2, 2023 (Mon)
・Closed business: LINE/email inquiries Regarding the above closed business, we will respond sequentially from January 3, 2023 (Tuesday). We apologize for the inconvenience and appreciate your understanding.
■ Affiliated logistics company holiday period:
December 28, 2022 (Wednesday) to January 5, 2023 (Thursday)
・Closed work: Administrative procedures for logistics in Japan The above closed work will be handled sequentially from January 6, 2023 (Friday).
*Please note that we may not be able to specify the arrival date during the year-end and New Year holidays due to the busy season of each transportation company.
Delays in collection and delivery are expected nationwide due to traffic congestion and an increase in the amount of luggage during the year-end and New Year holidays.
We apologize for any inconvenience caused to our customers.
Thank you for your understanding.
All the staff will work hard to ensure that the ordered products are delivered to customers, so we kindly ask for your understanding.