[Notice] Notice of business and logistics holidays during Golden Week

Thank you for using LDUVIN.
 We would like to inform you about inquiries and factory holiday periods during the Golden Week period .

■Customer support desk closure period:
Wednesday, May 1, 2024 - Sunday, May 5, 2024
*Closed business: Inquiries via LINE or email
Reduced working hours: May 2nd (Thurs) and 4th (Sat)

During the holiday period, LINE and email replies will be delayed. We will respond to your inquiries on the shortened working hours days listed above.
We apologize for any inconvenience this may cause and appreciate your understanding.

■ Overseas factory closure period:
Wednesday, May 1, 2024 - Sunday, May 5, 2024
*Closed operations: Product production, inspection, shipping, etc.

■ Closure period of affiliated logistics companies:
Wednesday, May 1, 2024 - Sunday, May 5, 2024
*Closed operations: Processing of overseas logistics procedures, processing of customs procedures at overseas customs clearance destinations

■ Japan warehouse closure period:

May 2, 2024 (Thursday) - May 5, 2024 (Sunday)
*Closed business: Product shipping

Regarding the production, inspection and shipping of products, We will respond to your inquiries starting from Monday, May 6, 2024.

During the holidays, it may take longer than usual for products to be delivered to your address. There may be some delays in logistics.
 We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding.

From LDUVIN Customer Support

Contact us by email: cs@lduvin.jp
Inquiries via LINE: LDUVIN LINE official account

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